About the job
Do you enjoy being on the side of a satisfied customer? As a call agent at KitchenAid you are the clients lifesaver!
First of all, you are a Belgi...
Do you enjoy being on the side of a satisfied customer? As a call agent at KitchenAid you are the clients lifesaver!
First of all, you are a Belgian resident that’s fluent in speaking Danish and English.
Moreover, your communication skills are limitless. You are able to transfer your knowledge to the customer through numerous channels: oral and written.
Last but not least, working for KitchenAid is a win-win: while you are helping customers, you have the opportunity to grow, on personal and professional level.
Do you feel enthusiast after reading this introduction?
Read on and don't forget to send us your most recent resume!
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Your responsibilities
Your responsibilities in the role of call agent:
- As a customer service employee, you will be responsible for answering incoming phone calls and...
Your responsibilities in the role of call agent:
- As a customer service employee, you will be responsible for answering incoming phone calls and emails.
- You'll provide assistance and advice to customers who have questions about our kitchen equipment.
- Extensive training opportunities and helpful tools will allow you to constantly gain new knowledge, which you can then enthusiastically share in your interactions with customers.
- You will work from our office in Berchem.
Qualifications
We are looking for someone with following qualities:
- Your driving force is delivering efficient and welcoming customer service.
- You possess fluency in...
We are looking for someone with following qualities:
- Your driving force is delivering efficient and welcoming customer service.
- You possess fluency in both spoken and written Danish and English.
- "Helpful" defines your nature.
- In your surroundings, you are recognized as an active and goal-oriented listener.
- You are a resident of Belgium with the legal right to work in the country.
Development and growth
What you can expect in return:
- Find your place in our dynamic open workspace located in Berchem. Additionally, after 6 months, you may even have...
What you can expect in return:
- Find your place in our dynamic open workspace located in Berchem. Additionally, after 6 months, you may even have the option to work from the convenience of your home office.
- Enjoy the flexibility of work hours, from Monday to Friday, with shifts between 9 am and 6 pm. You will receive your schedules at least 3 weeks in advance. Please note that you will be expected to work on holidays, with the exception of Christmas day, New Year's day, and Easter Monday.
- A competitive salary awaits you. You will initially join us with an interim contract, and after three months, meal vouchers will be added to your compensation package. Exceptional performers may have the opportunity to transition to a permanent contract.
- Embrace a world of endless learning and growth opportunities. Moreover, there is potential for career advancement and involvement in other functions or projects as you progress in your role.
Excited to meet us and get to know more?
Apply now with your most recent resume!
Diversity and inclusion are important to us. Our job vacancies are open to everyone, regardless of age, gender, or background. Together, we will look for the ideal job match.