About the job
Working for KitchenAid is a win-win: while you are helping customers, you have the opportunity to grow, on personal and professional level.
- You enjoy...
Working for KitchenAid is a win-win: while you are helping customers, you have the opportunity to grow, on personal and professional level.
- You enjoy being on the side of a satisfied customer? As a call agent at KitchenAid you are the clients lifesaver!
- Moreover, your communication skills are limitless. You are able to transfer your knowledge to the customer through numerous channels: oral and written.
- We seach a call agent that's a Belgian resident and that's fluent in speaking German.
Do you feel enthusiast after reading this introduction? Don't forget to send us your most recent resume!
#customercarejobs
Your responsibilities
Your day in the role of call agent:
- Your role involves offering assistance and guidance to customers with inquiries regarding our kitchen equipment...
Your day in the role of call agent:
- Your role involves offering assistance and guidance to customers with inquiries regarding our kitchen equipment. As a customer service representative, your responsibilities include answering incoming phone calls and emails.
- You'll have access to comprehensive training opportunities and useful tools to continuously acquire new knowledge, which you can use during your interactions with customers.
- Initially, you will be based in our office in Berchem. However, the option to work from home becomes available after the learning period.
Qualifications
This is you:
- You are proficient in both spoken and written German and English. English will be used for the internal communication.
- Your driving force...
This is you:
- You are proficient in both spoken and written German and English. English will be used for the internal communication.
- Your driving force is to provide efficient and welcoming customer service.
- Your friends describe you as an active and goal-oriented listener
- Your nature is characterized by being "helpful".
- Moreover, you are a resident of Belgium with the legal right to work in the country
Development and growth
What we give to you in return:
- Embrace a world of endless learning and growth opportunities. Moreover, there is potential for career advancement and...
What we give to you in return:
- Embrace a world of endless learning and growth opportunities. Moreover, there is potential for career advancement and involvement in other functions or projects as you progress in your role.
- Enjoy the flexibility of work hours, from Monday to Friday, with shifts between 9 am and 6 pm. You will receive your schedules at least 3 weeks in advance. Please note that you will be expected to work on holidays, with the exception of Christmas day, New Year's day, and Easter Monday.
- Find your place in our dynamic open workspace located in Berchem. Additionally, after 6 months, you may even have the option to work from the convenience of your home office. We always keep your location in mind and really flexible on this location aspect.
- A competitive salary awaits you. You will initially join us with an interim contract, and after three months, meal vouchers will be added to your compensation package. Exceptional performers may have the opportunity to transition to a permanent contract.
Apply now with your most recent resume! We are excited to meet you!
Job function
Bediende Klantendienst/Employ?(e) service client?leLocation
2000 AntwerpenSector
Contact CenterStatute
BediendeWorking hours
Full-timeContract type
Vaste indienstname na interimApply now
Discus the next step in your career
Free
Pauli
Customer Contact Vlaams-Brabant
Bondgenotenlaan 141
3000Leuven
Belgium