About the job

  • Are you fluent in speaking Turkish& German & English: spoken and written?
  • You owe a passion for client-communication and love to put the client first...
  • Are you fluent in speaking Turkish& German & English: spoken and written?
  • You owe a passion for client-communication and love to put the client first?
  • Is ‘’helpful’’ your middle name?

If you answered "yes" three times, then you might be the call agent we are looking for!

#customercarejobs

Your responsibilities

Your responsibilities as a call agent at KitchenAid are:

  • You engage with customers through phone calls, messages, texts, emails, and chats. This...

Your responsibilities as a call agent at KitchenAid are:

  • You engage with customers through phone calls, messages, texts, emails, and chats. This communication may encompass questions about the operation or functionality of our small kitchen appliances.
  • You prioritize the client's requirements and proactively offer recommendations.
  • You exhibit creativity and deliver customized assistance to customers.
  • You follow up customers until your shared objective is achieved.

Qualifications

You are:

  • An expert in communicating: written and spoken.
  • A multilingual talent: you have an extensive knowledge of multiple languages including Turkish ...

You are:

  • An expert in communicating: written and spoken.
  • A multilingual talent: you have an extensive knowledge of multiple languages including Turkish & German. Proficiency in English is required for internal communication and training purposes.
  • Good in multitasking.
  • Eager to learn.
  • Capable of digital and administrative tasks. Computer literacy is essential for ensuring a seamless workflow.
  • Helpful in heart and soul.
  • An active listener, customer-minded and empathic.

Important: you need to be a resident of Belgium and in possess of the legal right to work in the country.

Are you our perfect-fit? Send us your most recent resume! 

Development and growth

You make our clients smile. This is what we offer to make you shine:

  • A spot in our dynamic open workspace in Berchem. After 6 months, you even may...

You make our clients smile. This is what we offer to make you shine:

  • A spot in our dynamic open workspace in Berchem. After 6 months, you even may have the option to work from your home office.
  • Flexible working hours: you will be working from Monday to Friday, with shifts between 9 am and 6 pm. You will receive your schedules at least 3 weeks in advance. You will be working on holidays, except for Christmas day, New Years day and Easter Monday.
  • Endless learning and growth opportunities. On top of this career advancement and involvement in other functions or projects is after a while also a possible route.
  • A competitive salary. To start, you'll join us with an interim contract. After three months, we'll include meal vouchers as part of your compensation package. For those who excel, the opportunity to transition to a permanent contract awaits.

 

Job function

Bediende Klantendienst/Employ?(e) service client?le

Location

2000 Antwerpen

Sector

Contact Center

Statute

Bediende

Working hours

Full-time

Contract type

Vaste indienstname na interim
Published by Free Pauli on 20/11/2023

Apply now

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